At CraftyEdge Solutions, we believe in transparency, fairness, and trust. Therefore, we request all learners to carefully read this Cancellation and Refund Policy before enrolling in any course, internship, or program offered on our website.
This policy explains how cancellations, refunds, and course access are handled.
Course Cancellation Policy
Once a learner successfully enrolls in a course, the enrollment is considered confirmed. However, we do understand that situations may change.
Therefore, learners can request a cancellation within 7 days of purchase, provided they meet the eligibility criteria mentioned below.
After this period, cancellation requests will not be accepted.
All cancellation requests must be submitted through our official support email or contact form available on the website.
Refund Eligibility Criteria
Refunds are processed only when all the following conditions are fulfilled:
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The refund request is raised within 7 days of course enrollment
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Less than 20% of the course content has been accessed
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No certificates, internships, or mentorship sessions have been accessed
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No downloadable or premium resources have been used
If any of the above conditions are not met, the refund request may be rejected.
Non-Refundable Services
Refunds are not applicable in the following cases:
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Requests made after the refund eligibility period
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Courses purchased under discounts, coupons, or special offers
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Internship programs, live bootcamps, workshops, or events
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Certification fees or assessment charges
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Policy violations, misuse of content, or unethical behavior
Additionally, if a learner is removed from a program due to misconduct, no refund will be issued.
Internship & Performance-Based Programs
Some CraftyEdge Solutions courses include internships or performance-based programs. These programs are designed to provide real-world exposure.
However, once onboarding is completed:
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Internship fees are non-refundable
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Stipends are performance-based and not guaranteed
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Refunds are not applicable if expectations are not met
Therefore, learners are advised to read the program details carefully before enrolling.
Course Access & Termination
CraftyEdge Solutions reserves the right to suspend or terminate course access if:
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Account sharing is detected
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Course content is misused or redistributed
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Terms & Conditions are violated
In such cases, no refunds will be provided.
Refund Processing Timeline
If a refund request is approved:
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The refund will be processed within 7–14 business days
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The amount will be credited to the original payment method
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Processing time may vary depending on banks or payment gateways
Learners will be notified once the refund is initiated.
Course Cancellation by CraftyEdge Solutions
In rare cases, CraftyEdge Solutions may cancel or reschedule a course due to operational reasons.
In such situations:
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Learners will be informed in advance
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A full refund or alternative option will be provided
This decision will be taken fairly and transparently.
Contact Information
For cancellation or refund-related queries, learners can reach us through:
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📩 Support Email: support@craftyedgesolutions.com
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🌐 Contact Page: Website → Contact Us
Our support team will review requests on a case-by-case basis.
Policy Updates
CraftyEdge Solutions reserves the right to update or modify this policy at any time.
Any changes will be effective immediately after being published on the website.